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Terms and Conditions

This Agreement represents the entire agreement and understanding between you and Gencom, with regard to the supply of the Product and/or Services, to the exclusion of all prior agreements, arrangements and understandings. Gencom makes available for your use on its websites ("Website" or "Site") information, documents, software and products (collectively "Materials") and various services offered by Gencom subject to the terms and conditions set forth in this document.

It also confirms your affirmation to all terms and conditions of the Gencom, including the Privacy Policy given below. Your continued use of this Website constitutes your continued agreement to the terms and conditions of the Gencom. If you do not agree with the terms of our Privacy Policy, you should cease using our Website.

All pages on this site and contents therein, including text, images, design and HTML formatting are copyrights of Gencom or are used with the permission of the relevant copyright holder. All rights are reserved. Any unauthorized copying or usage will constitute an infringement of copyright. In particular, unauthorized use for commercial purposes is strictly prohibited and may result in us initiating legal proceedings against you.

Gencom cannot guarantee that the functions contained in the services will be uninterrupted or free of faults, that defects will be corrected, or that this service or the server that makes it available are free of viruses or other harmful components.

Gencom has the right to suspend the services at any point of time to correct a fault or for maintenance purposes or for any other reason. We will do our best to restore the product or services.

This Website includes links to other Websites and businesses not connected with Gencom. Gencom is not responsible for the privacy practices or the content of such Websites or their links mentioned on our website. We neither guarantee nor accept responsibility for any kind of information or opinions expressed in those sites. Gencom members or visitors will use these sites or do business with these sites entirely and solely at their own risk.

Gencom has the authority to change, add or remove portions of these terms and conditions at any time without any kind of notification. We may discontinue, change, or suspend any aspect of the site at any point of time. Gencom may change, discontinue, or suspend the availability of any Database, content, Feature, Material or Services of the Site. We may impose limits on features, products including services, use or restrict your access to parts or entire site without prior notice or liability.

You are responsible for maintaining the confidentiality of your account number and/or password. You are responsible for all uses of your account, whether or not actually or expressly authorized by you.

Gencom prohibits its customers/users/visitors or anybody who is a recipient of its products or services for making any kind of offensive or indecent use of this site or allowing other persons to do so or using the services fraudulently or in connection with a criminal offence. It also prohibits from posting on, or transmitting through, the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, discriminatory, or other objectionable material of any kind including without limitation material that encourages unlawful conduct.

If Gencom believes, in its sole discretion, that you have engaged in any of the foregoing conduct, Gencom may,

remove such content from the Site
terminate or suspend your account or use of the Services and Materials and/or
forward the offensive materials, your communications with Gencom, and your personally identifiable information to the proper authorities for investigation or prosecution

The laws of England and Wales shall govern the Website, its contents (including these terms and conditions) and any products and/or services that are supplied by Gencom, or any member of the group of companies to which Gencom belongs, from this Website and both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales in relation to all matters arising there from.

Warranties and Disclaimer

To the fullest extent permissible by law, this website and the information contained herein is provided "AS IS" and without warranties of any kind either express or implied, including without limitation warranties of title or no infringement, or any implied warranties or merchantability or fitness for a particular purpose with regard to the services or materials, any transaction performed through the services or on the internet generally, or as to the quality of the call. Gencom makes no express or implied representations or warranties regarding this website or the information. Without limiting the foregoing, Gencom does not warrant that this website or information will be error-free or will meet any particular criteria of performance or quality.

Gencom does not warrant or make any representations regarding the use or the results of the use of the materials in this service in terms of their correctness, accuracy, reliability, or otherwise you assume total responsibility and risk for your use of the services, materials and any related usage.

Indemnity

Gencom provides you with access to the internet. You accept that you use the internet at your own risk and subject to any applicable laws. We have no responsibility for any goods, services, information, software or other materials you may use or purchase over the internet connection provided.

You agree to indemnify, defend and hold Gencom, its officers, directors, employees, agents, shareholders, licensors, suppliers, business partners and any third party information providers to the Site, Services or Materials from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from your improper use of any Services or Materials, or any violation of this Agreement by you. The provisions of this paragraph are for the benefit of Gencom and its officers, directors, employees, agents, shareholders, licensors, suppliers, business partners and any third party information providers to the Site, Services or Materials. Each of these individuals or entities shall have the right to assert and enforce these provisions directly against you on its own behalf.

Limitation of Liability

To the extent permitted by the applicable law, Gencom shall not be liable for indirect damages, loss of profits, business revenue, goodwill or any economic loss, or any claim made against the Customer by another third party that does not follow a breach of these Conditions by the Company, or any loss or damage to the Customer caused by or arising from any act or omission of the Customer, or Value Added Service supplier, or other customers or persons, or any act caused as a result of force majeure or beyond the Company's control. Under no circumstance will Gencom be liable for any loss or damage caused by a user's reliance on information obtained through this site.

Privacy Policy

Gencom wants to give you the comfort and confidence so that we can serve your needs better. In that effort, we respect and protect the privacy of those who visit or use our Website. Protecting your personal information is important to us. We handle all your personal information in strict confidence. By using this Website and submitting any personal information, you consent to the collection and use of this information by Gencom, its subsidiaries and affiliates or any third party having any kind of relations with Gencom consistent with this privacy policy. Also, please be aware that Gencom may change this Privacy Policy from time to time. If we do, we will prominently post any notification of changes.

When you register for our products or services, you will be providing personal information to Gencom such as your name, phone number, address, e-mail and other information by which you can be personally identified. You will also be asked to provide demographic information which may include your choice of ISP, Age, and Region etc. If you purchase products or services on our site, you will be asked for financial information such as account or credit card numbers.

Cookies

We may use technology to track the patterns of behavior of visitors to our Website. This can include using a "cookie" which would be stored on your browser. We do not obtain personal data from your computer or gather personal information about you unless you personally give information to our server. Furthermore computer viruses are not passed through the use of 'cookies'. You have a right to refuse this and if you don't want this to happen, then you should modify your browser to prevent this happening.

Your visit on our site or using any kind of material or services available on our site permits Gencom, its partners, subsidiaries, affiliates, carriers, and/or agents, and/or the third party banking organization or other providers of payment services to personalize the content/material and services we offer to you. You also permit us to target advertising for products and services to your interests and tastes.

Gencom will always require these third parties to take appropriate organizational and technical measures to protect your personal data and traffic data and to observe the relevant legislation consistent with this privacy policy.

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Gencom provides the right to its registered customer/user/visitor to opt-in or opt-out at any point of time without any kind of obligation. Gencom will not disclose any personal information we keep about you to any third parties, except for other companies related to the Gencom Group of companies and any suppliers we may engage to provide services that involve processing data on our behalf.

In order to ensure the security and safety of all your transactions with Gencom, we have put in place safeguards to secure the information we collect online. Our servers use encryption technology to protect the transfer of your credit card data to the concerned authority. We use industry-recognized standards in transaction security to protect the information you provide when you make a purchase at Gencom.

We welcome your feedback. For any queries or doubts related to the above terms and conditions, you may contact us at info@gencomtel.com

Law and Jurisdiction

This Website complies with appropriate UK legislation and the services on this Website are available within UK only.

The laws of England and Wales shall govern the Website, its contents (including these terms and conditions) and any products and/or services that are supplied by the Company, or any member of the group of companies to which this Company belongs, from this Website and both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales in relation to all matters arising there from.

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